Welcome Emergency Response Volunteer (ERV)!

This site will provide you the essential training elements needed to become a world-class Emergency Response Volunteer (ERV).

STEP 1: Watch all five videos listed below.

Video #1

HIPAA Information and Action

This course provides a brief overview of the Health Insurance Portability and Accountability Act (HIPAA). This training is required yearly.

Approximate time to complete the course: 12 minutes.

 

Video #2

Security Awareness Training

This course provides a brief overview of the Department's rules and guidelines concerning computer security.

Approximate time to complete the course: 23 minutes.

 

Video #3

Video #4

Video #5

STEP 2: Download the Guides Below for Reference. 

Texting Tips

All the references from the videos as well as some key points not to miss. 

 

Soft Skill Tips

Helpful things to do and not due when texting with a person in need. 

 

STEP 3: Review this website and get familiar with our Programs

Review the programs we have to offer the community. Some of the referrals you will give maybe to one of our staff to follow-up with them about one of our programs. You will find a list of our programs on our home page and at the bottom footer of every page on this website.

STEP 4: Attend One of The Soft Skills Webinars Below. 

ERV Soft Skills Webinar (Morning Session)

Monday through Friday

9 aM - 10:30 AM

Required: get outstanding questions answered and learn some tips to better help people.

 

ERV Soft Skills Webinar (Afternoon Session)

Monday through Friday

2 PM - 3:30 PM

Required: Get outstanding questions answered and learn some tips to better help people.