Get Dedicated Nonprofit & I&R Experience!

211TBC does offer student internships providing a valuable work experience opportunity within a professional office environment. Our passionate Information and Referral (I&R) work is an open career path for any graduating student. Our dedicated, respectful, and professional staff focus daily on achieving our mission and restoring hope to our clients. We’re aggressive about using innovative strategies and technology to improve and inform our customers and collaborate with our partners. We invite you to learn about the field of crisis intervention and information and referral.

211 Tampa Bay Cares is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, age, pregnancy, protected veteran status, marital status, familial status, sexual orientation or any other characteristic protected by law. Applicants who will receive college credit are preferred.

Applying for a 211TBC Virtual Internship

  • Read Job Description: Scroll down and click the name of the position to read a current job description.
  • Apply Online: Clicking the "Apply Here" link next to the opportunity you are interested in.
  • Complete All Testing: Immediately afterward, you will be asked to complete our pre-employment testing. Need help during testing, please call (877) 909-8378 for support.

Once all the above items are completed, only then will you be considered a potential candidate for an internship and your complete application pack will be sent to and reviewed by 211TBC staff. You will be contacted by phone and invited for a first interview.

Internship/Co-Op Requirements before starting

To officially start your internship with 2-1-1 TBC, you must complete and pass a Level 2 background check in order to schedule an official start date.

Open Virtual Internship/Co-Op

Applicants who will receive college credit are preferred.  Need help during testing, please call (877) 909-8378 for support.

PLEASE NOTE: All questions can be sent to

Follow-up Virtual Internship

Job Description

Department: Contact Center

Hours: Weekly - 8 hours or more

Schedule: Monday - Friday between 8:00 AM - 6:00 PM