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What is 211?

211 is a free three-digit phone number set aside by the Federal Communications Commission for information about and referrals to local human service information. You can reach us anytime 24 hours a day from any phone.

Need Help? Call, Text, or Start your self-search.

Call 211

from any phone 24 hours a day


zip code to 898211


211 Connects Mobile App

Online Search

Search for Services

211 Tampa Bay Cares is part of a learning community that embraces transparency around how we provide support to our community. We have adopted these client experience values.

  • We respect the people in our diverse community band will serve them equitably, free of judgment, and be accountable when we are not.
  • We meet people where they are and work collaboratively with them to improve access to healthier opportunities.
  • We strive for continuity and consistency in our service delivery while maintaining the dignity and uniqueness of people.
  • We communicate with empathy and purpose.
  • We proactively work to improve the wellness of our community before, during, and after each engagement.
Smiling Lady with New 211 Logo CROPPED

What services does 211 provide?


Give information on government and local charity programs and services. 


Make appropriate referrals to government and local charity programs and services. 

Suicide Prevention

Answer National Suicide Lifeline calls and provides training on suicide prevention.

Emotional Support

Provide emotional support and hope while on your journey. 

Care Coordination

Stay connected with you while on your journey.

Screening Services

Screen you for programs that may meet your needs. 

Self Referrals Start Here.