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What is 211?
211 is a free three-digit phone number set aside by the Federal Communications Commission for information about and referrals to local human service information. You can reach us anytime 24 hours a day from any phone.
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211 Tampa Bay Cares is part of a learning community that embraces transparency around how we provide support to our community. We have adopted these client experience values.
We respect the people in our diverse community band will serve them equitably, free of judgment, and be accountable when we are not.
We meet people where they are and work collaboratively with them to improve access to healthier opportunities.
We strive for continuity and consistency in our service delivery while maintaining the dignity and uniqueness of people.
We communicate with empathy and purpose.
We proactively work to improve the wellness of our community before, during, and after each engagement.